| Alitalia Sucks | | Consumer complaints about lost luggage and other issues. Links to related sites. |
| Off Limits | | Westword Online article sponsoring a "What United Did to My Summer Vacation" contest. |
| Out of the Blue | | Lies in the sky: An inside look at United Airlines' abysmal service. [Salon] |
| Ryanair Campaign | | Formerly a complaint site, now posts news articles about customer complaints about this airline and documentation of the company's efforts to shut down the site. |
| Unfriendly Skies | | Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon] |
| United Sends Mixed Privacy Messages | | Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] |
| United We Strand | | Winners of Westword Online's "What United Did to My Summer Vacation" contest. |
| Untied | | Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences. |
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