| Acacia Help Desk | | Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting. |
| AmberCat | | Web-based and desktop software for internal and external help desks, customer service, and facilities management. |
| Auratech Software | | Australian based company that provides the Client Integrated Support System. |
| Control-F1 | | Provides enterprise solutions for live and automated support. |
| Coral Sea Software | | Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting. |
| Double IS | | Software enabling facility managers to track work orders, room booking, and building maintenance. |
| Easy Access Help Desk | | Offers help desk software applications for businesses, software support, and call center solutions. |
| HelpTrac | | Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency. |
| Home Run Help Desk | | The Microsoft Access-based call ticket application for small businesses and workgroups. |
| ieComputerSystems | | Specialises in helpdesk software, software development and IT consultancy services. |
| Insirux | | Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration. |
| Internet Software Sciences | | A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. |
| Kemma Software | | The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web. |
| LBE Help Desk Software | | Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting. |
| NetHelpDesk | | Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring. |
| NetKeeper | | A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. |
| PRD Software | | Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT |
| SDS HelpDesk Solutions | | Develops customized software applications for the help desk and call center industries. |
| Softopia | | Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface. |
| Supportsoft | | Real-time service management and support automation software. | |
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