| Arikus Inc. | | Information management systems specifically designed to increase work-flow and promote high ROI. |
| Asset Navigator for IT | | Provides network PC auditing, IT asset management and change tracking, help desk software that is adaptable solution to operations IT department needs. |
| Axios Systems | | Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution which adopts a lifecycle approach. |
| Cognitor Inc. | | InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers. |
| Consultant's Help Desk | | Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting. |
| Coral Sea Software | | SysMan is a full-featured IT helpdesk & facilities management system for organizations that need a proven cost-effective helpdesk software package that works "out of the box." |
| ExDesk | | Provides a remotely hosted and web based help desk and customer support solution for small and medium sized companies that is fully customizable. |
| Generation21 | | Corporate knowledge management and e-learning software, training systems and solutions. |
| Information Resource Manager | | Web-based tool allowing IT departments to keep a database of computers and software and track problems and repair history. |
| InnDevelop Technologies | | Offer InfoExpress, an IT-management system inclusive of Helpdesk functionality, but also embracing tasks like warranties, service contracts and software license control. |
| Manage-IT! | | Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases. |
| Micro Outsource | | An application service provider offering internal IS help desk software and asset management for mid-size companies to organize, schedule and track requests and resources. |
| ProFault | | A multiuser, web based, fault logging system, which allows the user to track faults with both hardware and software. |
| Severity One | | An internal help desk providing a communication resource between the IT development team, internal clients and external IT support resources. |
| TriActive | | Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information. |
| Web Help Desk | | Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department. |
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