| Aegis Communications Group, Inc. | | Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base. |
| ClientLogic | | Supplies customer management solutions including marketing, customer-contact, and fulfilment services. News, events and corporate profile. |
| Customer Service University | | Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available. |
| Customer Service Week | | Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year. |
| CustomInsight Internet Surveys | | Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research. |
| destinationCRM.com | | Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. |
| e-Satisfy, Inc. | | Provides an integrated approach to measuring customer satisfaction across every sales and support channel. |
| eCRMGuide | | Customer Relationship Management in the E-Business World |
| eLoyalty | | Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics. |
| ExecTrainer.com | | Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training. |
| Hipbone, Inc. | | Solutions for live online collaboration between customers and sales and customer service agents. |
| Impact Learning Systems | | Skill-based training programs designed to change behavior and improve customer contact skills and related performance. |
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