| Ceres Innovations Inc. | | The CERES model places employees at the center of customer relations within the company |
| Craig Speaks | | Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets. |
| Customer Service Review, Inc. | | Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training. |
| CustomNet Services | | Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada. |
| Dionco Inc. | | A retail consulting firm specializing in retail selling skills and customer service skills. |
| Glasstap Training Services | | Developing People to support the business, using innovative learning styles mixing classroom and e-learning. |
| Jones Associates | | Specializes in researching, preparing and delivering training programs |
| Learning Curve | | Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles. |
| Learning Journey, Inc. | | Solutions to help increase employee morale and give better customer service through communication and corporate culture. |
| LMR Associates | | Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, managment, and staff across the public, private and individuals sectors. Company profile and contacts. |
| M2S2 Communications | | Provides services focused on the telephony industry. Profile, events and contact information. |
| Power Train | | Providing off the shelf and custom-designed training packages on the topic. Profile and contact information. |
| SunShower Learning | | Video-based training program to inspire positive attitudes in front-line customer service employees. |
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