| Advantage Interactive Corp. | | Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection. |
| Cendant Incentives | | Provides an array of programs that enable companies to increase customer retention, increase revenue or usage, grow product or brand awareness and acquire new customers. |
| CRM Assist | | Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory. |
| Customer Inc | | Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies. |
| Deep-Insight | | Web-based, customer and employee satisfaction and relationship management assessment services and software. |
| eLoyalty | | Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management. |
| Fulfillment Plus | | Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers. |
| Harte-Hanks, Inc. | | World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS) |
| Info Warehouse | | Provides customer service training materials and business information links. A full complement of business links and personal improvement information. |
| Joe Turner | | Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982 |
| Kovair Inc. | | Consulting services covering CRM and strategic relationship management. |
| Mamut | | Provider of CRM and Internet solutions to small businesses worldwide. |
| NowDocs | | How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents. |
| SociAlchemy | | Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks. |
| Softlab | | IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries. |
| SRD Group | | CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment. |
| Strengthbank | | Offers professional keynote and customer service seminars. | |
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